Terms of Service

3.1 What We Do

MDE provides Buying Moment Coverage and related Services that may include, without limitation:

• (a) campaign builds, optimization, and management (including Google Ads where applicable),
• (b) AI receptionist services (voice, chat, SMS),
• (c) AI follow up and automation systems,
• (d) CRM configuration, workflows, routing, and reporting,
• (e) landing page deployment and hosting, and
• (f) other marketing, automation, and consulting services offered now or in the future.

3.2 No Guarantees

You understand and agree that MDE does not guarantee specific results, including lead volume, cost per lead, conversion rate, revenue, rankings, approvals, or platform outcomes. Any examples or projections are illustrative only.

3.3 No Exclusivity

Unless expressly agreed in a signed writing, you receive no geographic, category, or industry exclusivity. MDE may serve your competitors.

4.1 Eligibility

You must be at least 18 years old to use the Site or Services.

4.2 Prohibited Activities

You agree not to:

• (a) attempt unauthorized access to the Site, systems, or data,
• (b) interfere with operations or security, including malware, scraping, or denial-of-service,
• (c) use the Site or Services for unlawful, deceptive, or abusive purposes,
• (d) misrepresent your identity or authority, or
• (e) violate any applicable law or regulation.

4.3 Intellectual Property on the Site

The Site and its content are owned by MDE or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Site or content without our written consent.

4.4 Third-Party Links

The Site may reference Third-Party Platforms. We do not control them and are not responsible for their content, policies, or performance.

5.1 Order Forms and Conflicts

Services may be described in an order form, statement of work, invoice, proposal, or written agreement (each an "Order"). If an Order conflicts with these Terms, the Order controls only for that conflict.

5.2 Term

The term begins when you accept these Terms and continues until Services are properly terminated under Section 12.

5.3 Changes to Services

We may modify, suspend, or discontinue any part of the Site or Services at our discretion, including tools, features, access methods, or vendors. We will make commercially reasonable efforts to avoid material disruption, but no continuity is guaranteed.

6.1 Consent to Contact

By providing your phone number, submitting a form, booking an appointment, requesting information, participating in an event, or becoming a Client, you consent to receive communications from MDE and its service providers, including calls and text messages, for marketing, informational, and service-related purposes.

These communications may include automated technology, prerecorded messages, and AI voice agents where permitted by law.

Your consent is not a condition of purchase unless explicitly stated at the point of collection where required by law.

6.2 Opt Out

You can opt out at any time by:

• (a) replying STOP to any text message,
• (b) using any unsubscribe mechanism we provide,
• (c) emailing legal@maxdigitaledge.com, or
• (d) calling (725) 240-6870.

Opt-out requests will be honored within a commercially reasonable period.

6.3 You Are Responsible for Your Own Compliance

If you use any AI, SMS, calling, or automation features provided or configured by MDE, you are solely responsible for obtaining all required consents, making required disclosures, honoring opt-outs, and complying with all applicable laws and carrier rules, including TCPA and related regulations.

6.4 Call Recording

Calls may be recorded or monitored for quality, training, and documentation where permitted by law. You consent to recording by using the Services or communicating with us. If you do not consent, do not use phone-based communications and contact us by email.

8.1 Recurring Billing Authorization

By providing a payment method, you authorize MDE to charge all fees due, including recurring fees, setup fees, usage fees, and any other amounts owed under an Order. Charges may be processed automatically in advance of each billing cycle.

8.2 Advance Billing

Fees are based on availability of Services, not usage or results. Failure to use Services does not relieve payment obligations.

8.3 No Refunds

8.4 Late Payments and Suspension

Late or failed payments may result in immediate suspension of Services and access until all balances are paid.

8.5 Chargebacks and Payment Disputes

Chargebacks or payment disputes for authorized charges constitute a material breach. Upon a chargeback or dispute, MDE may suspend or terminate Services, revoke licenses, and you remain liable for all outstanding balances, dispute fees, chargeback fees, and reasonable administrative costs.

10.1 Ownership

All MDE Assets are and remain MDE's proprietary intellectual property. You receive a limited, revocable, non-transferable license to use MDE Assets only during the active term of Services and only for your internal business purposes.

10.2 Revocation

Upon termination, cancellation, non-payment, breach, chargeback, dispute, or legal threat, MDE may revoke licenses and disable access to MDE Assets, including systems, automations, landing pages, configurations, and campaign components created by MDE.

10.3 Account Access and Removal of MDE-Created Components

If you authorize MDE to access your ad accounts, CRM, website, or related systems, you authorize MDE to pause, disable, remove, or overwrite MDE-created components upon the events in Section 10.2. This is revocation of license and access, not a transfer of ownership.

10.4 Buyouts

If MDE offers a buyout option for specific deliverables, it will be provided only in a written addendum or Order. Buyout pricing and terms are not published on the Site and are not effective unless agreed in a signed writing by MDE. A buyout, if offered and purchased, applies only to the specific items identified in writing and excludes ongoing support, systems, prompts, frameworks, automations, updates, and performance history unless expressly included.

12.1 Client Termination

Unless your Order states otherwise, you may cancel with written notice to support@maxdigitaledge.com. Cancellation is effective at the end of the then-current billing cycle after proper notice and payment of amounts due. No refunds.

12.2 MDE Termination

We may terminate or suspend access immediately for breach, non-payment, chargebacks, unlawful activity, misuse, or actions that risk MDE systems or reputation.

12.3 Effects of Termination

Upon termination:

• (a) licenses end immediately,
• (b) access may be revoked,
• (c) automations may be disabled,
• (d) landing pages and hosted components may be removed, and
• (e) you remain responsible for all outstanding balances.

17.1 Informal Resolution

Before filing a claim, you agree to contact legal@maxdigitaledge.com and attempt to resolve the dispute informally.

17.2 Binding Arbitration

Any dispute or claim arising out of or relating to these Terms, the Site, or Services will be resolved by binding arbitration administered by the American Arbitration Association under its applicable rules.

17.3 Venue and Governing Procedure

Arbitration venue will be Clark County, Nevada, unless the parties agree otherwise. Arbitration will be conducted on an individual basis only.

17.4 Class Action Waiver

19.1 Severability

If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.

19.2 Assignment

MDE may assign these Terms freely. You may not assign without MDE's prior written consent.

19.3 Waiver

Failure to enforce any provision is not a waiver.

19.4 Entire Agreement

These Terms, together with any Order and the Privacy Policy, constitute the entire agreement between you and MDE regarding the Site and Services and supersede prior agreements on the same subject.