Telephone Answering Service & Live-Chat

Enhance your sales conversions, customer service, and engagement with our advanced AI Phone, SMS and Live-Chat response systems. Designed to handle customer inquiries, provide instant responses, book appointments and support your business 24/7, our AI solutions improve sales conversions, efficiency, and customer satisfaction.

Pet Grooming Services

Book More Grooming Appointments—Without Ever Picking Up the Phone

Fluffy is a telephone answering service rep that is a friendly, caring, and efficient virtual assistant for Purrfect Paws Grooming. She is also AI and never eats, sleeps, or calls in sick. She can answer questions for Purrfect Paws Grooming 24/7 and book appointments or transfer calls on demand.

Pest Control Services

Never Lose Another Pest Control Job

to a Missed Call

When customers need pest control, they call fast—and they don’t wait. MDE AI answers every call instantly, books jobs, and follows up, so you stay focused on exterminating pests—not chasing leads.

Landscaping Services

Don’t Let Missed Calls Ruin a Perfectly Booked Season

While you’re mowing, edging, or trimming, MDE AI is answering new customer calls, quoting service inquiries, and filling your calendar—without missing a single lead.

Childcare Services

The First Call Builds Trust. Make Sure It’s Answered.

Parents won’t wait on voicemail. MDE AI answers with care, provides details about your programs, and books tours or follow-ups instantly—so you make the right impression from the very first ring.

Electrician Services

Missed Calls = Missed Contracts

Whether it’s a panel upgrade, rewiring, or emergency call, MDE AI makes sure you never miss out. We turn every call into a booked job—without interrupting your workflow.

HVAC Services

Your AC May Be Down—But Your Phone Line Never Should Be

In heating and cooling, timing is everything. MDE AI answers instantly, books service calls, and keeps your team busy without adding overhead.

Veterinarian Services

Every Call Could Be a Life You Help

Whether it’s a routine checkup or an emergency, missing a call from a pet owner can cost more than a client—it can cost trust. MDE AI ensures you’re always available, even when you’re busy saving lives.

Junk Removal Services

Missed Calls Are Missed Loads

Junk removal customers don’t wait. MDE AI answers instantly, captures job details, and books the haul—so you never lose business while you’re on a job or behind the wheel.

Garage Door Repair

Turn Every Garage Emergency Call Into Booked Revenue

Whether it’s a broken spring or stuck door, garage repair customers expect instant help. MDE AI ensures your business answers every call, books the job, and keeps your phone line working even when you can’t.

AI Answering for Happy Tails & Stays

Fur Friend is the warm, dependable AI voice behind your pet boarding business. She chats with pet parents, handles booking requests, and answers care-related questions 24/7. While you're busy pampering furry guests, she ensures no inquiry or tail wag goes unanswered.

Sensitive Support for Probate Real Estate

Emma understands the importance of compassion and professionalism in probate situations. She answers questions, schedules consultations, and connects you with potential clients—delivering steady, respectful support through every step of the process.

Keeping Your Carpet Cleaning Business Spotless

Fresh Fibers helps your business stay spotless in every way. She manages client inquiries, books cleanings, and ensures your calendar stays full—so you can keep focusing on fresh results while she takes care of the front line.

Calm, Collected Support for Yoga Studios

Asana brings harmony to your yoga studio’s communication. She handles class inquiries, books new members, and keeps your schedule flowing with grace. With her calm, responsive presence, you can focus on guiding your students into deeper mindfulness.

Flexing Smart Support for Personal Trainers

Fit Buddy takes the reps out of your admin tasks. She answers inquiries, books training sessions, and keeps your fitness business running smoothly. While you're transforming lives in the gym, she’s building client trust from the first hello.

Reigniting Opportunities for Expired Listings

Lexie is the AI assistant that revives expired listings and connects you with potential buyers. She’s ready to handle inbound calls, answer questions about your properties, and book follow-up appointments without delay. While you work on relisting and re-engaging clients, Green Buddy ensures no lead is left behind, keeping your pipeline full and your business moving forward.

Pet Training Services

When Pet Owners Call, Be the One Who Picks Up

Pet owners want fast help with behavior problems. MDE AI makes sure you’re always the first to respond—answering instantly, booking sessions, and keeping your training calendar full.

Reigniting Opportunities for Expired Listings

Key Features:

24/7 Availability: Provide customer support and book appointments around the clock without human intervention.
Instant Responses: Quickly address customer inquiries, reducing wait times and improving satisfaction.
Personalized Interactions: AI systems trained on your business data to offer tailored responses.
Seamless Integration: Easily integrate with your existing website and CRM systems.
Continuous Improvement: AI learns and improves over time, enhancing the quality of interactions.

Stop Losing Customers and Wasting Time—Unlock 24/7 AI-Powered Customer Support for Your Business

Respond to Every Call, Text, and Chat Instantly—Without Lifting a Finger

Imagine a world where your business responds to every customer inquiry in seconds—whether it’s 2 AM or noon—without you or your team being tied to the phone or computer. Our telephone answering service handles your SMS, inbound/outbound phone calls, and live chat 24/7, giving you more time, more revenue, and more satisfied customers

Why You’re Losing Sales Right Now

Did You Know? Slow Responses Are Costing You Thousands of Dollars in Lost Revenue

According to the Harvard Business Review, businesses that follow up with leads within 1 minute increase conversions by 391%. Yes, you read that right—391%! The difference between closing a sale and losing a lead often comes down to how quickly you respond.

60% of customers won’t wait more than 60 seconds on live chat before leaving.
92% of customer interactions happen over the phone or chat—and most go unanswered.

Don’t let slow responses hold you back. Our telephone answering service provide instant, 24/7 responses that keep customers engaged and leads converting.

Introducing Max Digital Edge Telephone Answering Service

Turn Your Business Into a 24/7 Customer Service Machine—Without Hiring a Single Employee

Our Telephone Answering Handles Calls, Texts, and Chats Automatically—Giving You Back Your Time

Our telephone answering service is more than just bots—they’re powerful, intelligent, AI-driven solutions that integrate seamlessly with your business. Whether it's responding to texts, answering phone calls, or managing live chats, our telephone answering services work around the clock to ensure no lead is missed and every customer feels valued.

Instant responses across all platforms: SMS, phone, and chat.
Handles repetitive customer questions like “What are your hours?” or “How much does this cost?”
Can schedule appointments, follow up on leads, and escalate complex inquiries to you or your team.
Fully customizable to fit your brand’s voice and tone.

Never miss another opportunity to turn an inquiry into a sale. Maximize your conversions with the power of AI.

Stop Losing Customers to Slow Responses—Meet the Telephone Answering Service That Works 24/7 So You Don’t Have To

Dear Friend,

What if you could instantly free up hours of your time every single week… while also providing world-class customer service 24/7, without paying a penny more in salaries or hiring?

Sounds too good to be true, right? Yet, this is the exact game-changing advantage successful small businesses are using to leap ahead of their competition – without burning out, breaking the bank, or losing customers.

Imagine this for a moment:

Every single text message your business receives is answered immediately…

professionally… and accurately.

Every inbound call is picked up without delay, ensuring that every single lead or customer feels heard, valued, and attended to.

Every outbound call to follow up on leads, schedule appointments, or gather customer feedback happens automatically – all without lifting a finger.

Every live chat inquiry on your website is responded to within seconds, turning more of your site visitors into paying customers.

And you don’t have to be there for any of it.

No missed opportunities. No frustrated customers left on hold. No stressful juggling of emails, calls, and chats.

Now, I’m going to show you exactly how you can have this level of automation and efficiency, right now, for a fraction of the cost of even a single full-time employee.

The Cost of Slow Follow-Up: How Many Leads Are You Losing?

Here’s a hard truth: If you’re not responding to potential customers immediately, you’re losing them to your competition. Every missed call, every delayed response, every unanswered message means lost revenue.

According to a Harvard Business Review study, businesses that follow up with leads within 1 minute of receiving an inquiry can increase conversions by 391%. Yes, you read that right—391%! The difference between closing a sale and losing a lead often comes down to how quickly you respond.

Yet, it’s not just about speed with inbound calls or texts—timing is everything for outbound follow-ups too. Did you know that 78% of customers buy from the company that responds to them first? That means being first to reply is critical if you want to capture those leads before they slip through the cracks.

But here’s the problem…

You’re already stretched thin. You and your team are juggling dozens of tasks, handling phone calls, managing emails, answering repetitive questions, and trying to keep up with customer inquiries. It's not humanly possible to be everywhere at once, answering every call, text, and chat within seconds.

And that’s where Max Digital Edge’s Telephone Answering Service comes in.

Introducing: Max Digital Edge’s Telephone Answering Service – The Smartest Way to Manage Your Business Communications

Max Digital Edge’s Telephone Answering Service is NOT your typical bots. This isn’t a simple, frustrating auto-responder that annoys your customers. This is a revolutionary AI-driven service designed to act as a seamless extension of your team, handling all your business’s critical communication channels—SMS, inbound and outbound phone calls, and live chat—24/7.

No matter when a lead reaches out, whether it’s 2 a.m. or 2 p.m., our AI responds instantly. It doesn’t sleep, doesn’t need breaks, and never misses a beat. Your customers will always get a fast, helpful response, ensuring you’re never losing a lead due to slow follow-up again.

How does this help you?

Faster Responses = More Sales. With Max Digital Edge’s telephone answering service, you’ll be responding to customer inquiries within seconds, not hours. You’ll capitalize on that critical window when a potential customer is most engaged and ready to buy. No more missed opportunities because you couldn’t get to the phone or reply to a message in time.

Say Goodbye to Repetitive Questions. Every business owner knows the pain of answering the same customer questions over and over again. "What are your hours?" "How much does this cost?" "Do you offer this service?" These questions are necessary, but they’re a huge drain on your time.

Our telephone answering service can handle these routine questions automatically—and with a human touch. This frees you and your team to focus on more important tasks, like closing sales or improving your products.

24/7 Availability Without the Cost. The reality of modern business is that customers expect answers immediately, whether it’s during working hours or after hours. But hiring a full-time staff to cover phones, chats, and texts around the clock is incredibly expensive. With our telephone answering service, you get 24/7 customer support without the need to hire more people or extend hours.

Don’t Just Take Our Word For It: The Data Speaks for Itself

Here are some more jaw-dropping stats:

92% of all customer interactions happen over the phone or live chat, yet most businesses are missing these leads because they’re too slow to respond.

60% of customers say they won’t wait more than 60 seconds for a response on live chat before abandoning a purchase.

Forrester Research found that 73% of leads go with the company that responds first—even if that company isn’t offering the best price.

In today’s hyper-competitive marketplace, speed is everything. Your business’s ability to respond to inquiries instantly could be the difference between closing a deal or losing it.

You Save Time, Money, and Stress Every Single Day

Let’s be honest. Running a small business is hard. Between managing your team, serving customers, and handling daily operations, there’s always too much to do and not enough time to do it.

And if you’re anything like most business owners, you’ve probably been trapped in reactive mode – always putting out fires instead of growing your business. The constant interruptions from calls, texts, and chats can feel like a never-ending grind.

But with Max Digital Edge’s telephone answering service, that all changes…

1. Free Up Your Time Instantly

Think about all the time-consuming tasks you do every day: answering customer queries, following up on leads, responding to messages. Now imagine having an telephone answering service that handles all of it – instantly and accurately.

Instead of constantly checking your phone or inbox, you can focus on what you do best – growing your business, developing new products, or spending more time with your family.

2. Save Thousands in Staffing Costs

Hiring, training, and paying a full-time customer service team can cost tens of thousands per year. And even if you have the best employees, they’re still only human. They need breaks, days off, and vacations.

With Max Digital Edge’s telephone answering service, you get round-the-clock service for a fraction of the cost of hiring just one employee.

You never have to worry about downtime. The AI is always available, always polite, and always ready to deliver a perfect response to your customers.

Ready to Transform Your Business?

The future of customer communication isn’t coming. It’s already here. And the businesses that embrace it now will be the ones leading the charge, while their competitors are left scrambling to catch up.

You have a choice.

You can keep spending time, money, and energy manually managing every customer interaction… or you can automate, scale, and grow your business with the power of AI.

Max Digital Edge’s AI-powered communication tools empower you to deliver top-tier customer service while minimizing operational costs and maximizing productivity.

Special Offer: Try Our Telephone Answering Service Risk-Free for 30 Days

We’re so confident that our telephone answering service will transform your business that we want to give you a 30-day risk-free trial. Use it, test it, and see how much time and money you save.

If you’re not absolutely blown away by the results, you can walk away, no strings attached.

So, what do you have to lose? Take the leap, and join the small businesses that are already using Max Digital Edge’s telephone answering service to handle their customer communications effortlessly.

Click Below to Get Started Now

Your time is valuable. Your customers are important. Your business deserves the best.

It’s time to take the stress out of running your business and let Max Digital Edge’s telephone answering service do the heavy lifting for you.

[Start Your Free Trial Now]

Remember, you’re just a click away from freeing up hours of your time and giving your business the competitive edge it needs. Try our telephone answering service for 30 days, completely risk-free. If you don’t love it, you pay nothing. Click here to get started!

Why Max Digital Edge is the Perfect Solution for Your Business

Why Business Owners Are Raving About Our Telephone Answering Service

Save Time, Save Money, and Close More Sales with Automated, 24/7 Customer Support

Save Time and Focus on Growth: No more answering the same repetitive questions over and over again. Free yourself to focus on what really matters—growing your business.
Never Miss a Lead: Our AI responds instantly to every inquiry, ensuring you never lose another sale due to slow follow-up.
Save Thousands on Staffing Costs: Get 24/7 customer service for a fraction of the cost of hiring a full-time team. No breaks, no downtime—just continuous, professional support.
Boost Customer Satisfaction: Fast responses keep customers happy. Whether they’re texting, calling, or chatting online, they’ll always get the answers they need quickly.
Easy Integration and Setup: No tech headaches. Our AI integrates easily with your existing systems, so you can start saving time immediately.

Real Results from Real Business Owners

Here’s How Max Digital Edge Telephone Answering Service Have Transformed These Businesses

Don’t just take our word for it—here’s what our customers have to say

Hear from business owners like you who have already taken the leap and experienced the game-changing benefits of telephone answering service.

Testimonial 1:

"Before using Max Digital Edge, we missed so many leads because we couldn’t respond fast enough. Now, we capture every single inquiry, and our sales have gone up by 35%. I can’t imagine running my business without it."

— Sarah M., Boutique Owner

Testimonial 2:

"I run a small real estate agency, and the telephone answering service has saved me so much time. I used to spend hours answering the same questions—now it's all automated. Plus, I’ve closed more deals because I never miss a call!"

— James P., Real Estate Agent

Testimonial 3:

"Our team used to be bogged down with routine questions. Now, with Max Digital Edge, we can focus on bigger tasks while the AI takes care of everything else. It’s a lifesaver for our business."

— Lisa H., E-commerce Store Owner

How Easy It Is to Get Started

3 Simple Steps to Automate Your Business with AI

We’ve made it as easy as possible for you to start saving time and closing more sales—right away

Step 1: Sign Up for a Free Trial

Click the button below and create your account. You’ll get 30 days of unlimited access to your very own telephone answering service.

Step 2: Customize Your Telephone Answering Service

We’ll help you set up the telephone answering service to match your business needs. Customize responses, automate tasks, and let your employee get to work.

Step 3: Watch Your Business Grow

Sit back and let our AI handle customer inquiries, follow-ups, and more—all while you focus on scaling your business.

Affordable Pricing That Scales with Your Business

Get 24/7 AI Support for Less Than the Cost of One Employee

Scale your customer service without scaling your payroll

Hiring, training, and paying a full-time customer service team can cost you tens of thousands of dollars every year. With Max Digital Edge telephone answering service, you get 24/7 support without the overhead, for a fraction of the cost.

Pricing Disclaimer:

Note: Prices below are for most regular use-cases (95% of businesses will use the plans below). If your business requires custom integrations, we will provide you with an exploratory proposal and quote before starting any work. We want to build a good reputation, so we only want to work with you if this can actually benefit your business. We are so excited and confident our AI Telephone Answering Service will work for most business that we offer a 30-Day Exploratory Milestone Proposal and Quote to make sure our AI Telephone Answering Service will indeed benefit you before signing a longer term agreement. If you decide to continue after your 30-Day Exploratory Milestone, then you will be billed according to the package you choose. In full transparency, there is minimum fee for the set-up of $1899 for most custom integrations because we go through an extensive buildout process to achieve our incredible results. We do offer a discount to small businesses because we believe small business owners are what make America great. If you are a small business, please reach out to us via our contact form so request a discount on any custom integrations.

Plans Starting At:

Standard

Text Answering Service Plan

(RISK FREE 30-DAY TRIAL)

Set-up fee is $189

$189/month

100% Satisfaction Guarantee. No contracts & Easy One-click Cancellations.

Powerful CRM (Included)

Includes 100 messages per month

Additional usage $0.034 per message

Toll-Free Phone number set-up

SMS and Live Chat Support Only

Monthly performance reports

TRY IT FREESet-up fee is $189

Enhanced

Telephone Answering Service Plan
(RISK FREE 30-DAY TRIAL)

Set-up fee is $250

$250/month

100% Satisfaction Guarantee. No contracts & Easy One-click Cancellations.

Powerful CRM (Included)

Includes 200 messages per month

Additional usage $0.034 per message

Toll-Free Phone number set-up

SMS and Live Chat Support

Phone Calls (Inbound Only)

Includes 200 minutes per month

Additional usage 0.26 per minute

Facebook and Instagram Messenger AI Support

Advanced customization

Weekly performance reports

TRY IT FREESet-up fee is $250

Premium

Telephone Answering Service

Plan

(RISK FREE 30-DAY TRIAL)

Set-up fee is $500

$500/month

100% Satisfaction Guarantee. No contracts & Easy One-click Cancellations.

Powerful CRM (Included)

Includes 500 messages per month

Additional usage $0.034 per message

Toll-Free Phone number set-up

SMS and Live Chat Support

Phone Calls (Inbound & Outbound)

Includes 500 minutes per month

Additional usage 0.26 per minute

Facebook and Instagram Messenger AI Support

Advanced customization

Weekly performance reports

Facebook and Instagram Reply on Post Comments

All other future AI communication channels included.

Priority support

Dedicated Account Manager

Multi-language Support

TRY IT FREESet-up fee is $500

All plans include a 30-day free trial. Cancel anytime, no questions asked. Set-up as low as $189.

Don’t Wait—Your Competitors Won’t

Every Minute You Wait Is Another Missed Opportunity

Your customers are looking for fast answers, and your competitors are just a click away

In today’s fast-paced digital world, customers expect instant responses. The longer you take to respond, the more likely they are to choose your competitors instead. Max Digital Edge’s telephone answering service gives you the speed and efficiency you need to stay ahead.

Start today, and give your business the edge it deserves.

Take the First Step to Transforming Your Business

Ready to Stop Losing Customers and Start Growing Faster?

Our Telephone Answering Service are ready to help—are you?

You’ve worked hard to build your business. Now let Max Digital Edge’s telephone answering service handle the customer service, so you can focus on what matters most: growing your business.

Sign up now for a 30-day risk-free trial, and start saving time, boosting customer satisfaction, and closing more sales—today.

Got Questions? We’ve Got Answers

Frequently Asked Questions About Max Digital Edge's Telephone Answering Service

Everything you need to know about automating your customer support

We understand you may have questions before starting your free trial. Here are the answers to some of the most common ones:

Q1: How does the 30-day free trial work?

A: It’s simple! You get full access to Max Digital Edge’s telephone answering service for 30 days, completely free. After your trial, if you’re not absolutely convinced that our AI Employee is transforming your business, you can walk away with no obligation.

Q2: Can the telephone answering service handle complex customer queries?

A: Yes! Our telephone answering service is designed to handle both simple and complex queries. If the AI detects a question that requires more attention, it will seamlessly escalate the issue to a human representative or notify your team, ensuring your customers always receive the appropriate support.

Q3: Will my customers know they’re talking to an AI?

A: Most likely not! Our AI is designed to be conversational, natural, and intelligent. Your customers will experience smooth, human-like interactions, and they’ll often assume they’re speaking with one of your team members.

Q4: What happens after the 30-day free trial?

A: After your free trial ends, you can choose the pricing plan that best suits your needs. We offer flexible monthly and annual plans designed to scale with your business. If you’re not ready to continue, there’s no obligation to subscribe.

Q5: How easy is it to set up the telephone answering service?

A: Incredibly easy! Our onboarding team will guide you through the entire setup process, step by step. You’ll be up and running in minutes, with no technical knowledge required.

Q6: How secure is Max Digital Edge’s telephone answering service?

A: We take security and privacy very seriously. Max Digital Edge is fully encrypted and adheres to the highest data security standards. Your business and customer data are always safe with us.

Your Satisfaction is Guaranteed

100% Risk-Free Guarantee – Your Satisfaction, or You Pay Nothing

We’re confident Max Digital Edge’s telephone answering service will transform your business. If not, there’s no obligation to continue after your 30-day free trial.

We believe in the power of our telephone answering service because we’ve seen how they help businesses just like yours save time, close more sales, and provide better customer service. That’s why we’re offering you a 30-day risk-free trial.

If for any reason you're not convinced this is the right solution for you, simply walk away at the end of the trial. There’s absolutely zero risk for you.